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  FAQ  

  • Do you do custom work/requests?
    Yes, we love making custom orders for customers. Please, let us know exactly what you would like. Such as logo or similar photo, size, color, material, quantity, shipping details and any other important details. For logos or images adobe illustrator, vector, eps, svg or high-resolution images work best. Feel free to email us all the details to LightningLaserCuts@gmail. com or call us at 951-249-3993.
  • Do you accept wholesale orders?
    Yes, please contact us via email at lightninglasercuts@gmail.com for more information on wholesale. You can browse the wholesale catalog located at the bottom on our website.
  • How much does it cost to engrave something?
    Every job is unique, pricing is determined by size, quantity and timeframe! Contact us for a quote!
  • Can you engrave metal?
    Yes! We can engrave on Stainless Steel!
  • Do you do same day engraving?
    We offer same day engraving, rush fee may apply
  • Should I paint or stain wood before laser engraving?
    Yes! Paint or stain should be applied first
  • Can you cancel my order?
    Yes, we are able to cancel most orders within 24 hours of the order being placed. Please contact us at LightningLaserCuts@gmai.com to see if your order is eligible for cancellation.
  • Is there any sales tax on my purchase?
    Orders shipped in California are subject to sale tax. Shipping options and sales tax will be displayed during checkout.
  • What forms of payment do you accept?
    We accept Visa, MasterCard, American Express, Discover, PayPal and process credit cards through Stripe.
  • What is the difference between engraving and etching?
    Etching is a physical process deep into metal, Engraving takes off the top layer of the surface
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